Swiggy’s revenue from operations grew 54% year-on-year to ₹5,561 crore, up from ₹3,601 crore a year earlier. However, total expenses rose nearly 56% to ₹6,711 crore, driven by higher costs in logistics, discounts, and platform expansion.

The Bengaluru-based firm had earlier posted a ₹1,197-crore loss in the June quarter. Despite the widening deficit, Swiggy’s growth in food delivery and its quick commerce arm, Instamart, continued to strengthen its market presence.

On Thursday, Swiggy’s shares closed 0.2% lower at ₹418 on the NSE. Over the past month, the stock slipped 1.17%, while it gained 32% in six months. However, on a year-to-date basis, it remains down 22.93%, reflecting market concerns over profitability.

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According to initial estimates, Zomato may collect an additional ₹2 per order from customers, while Swiggy could charge about ₹2.6 extra. Though the amount appears small, regular users believe the cumulative cost will significantly impact monthly food budgets.

Industry experts state that the GST rollout on delivery charges will directly affect affordability and customer frequency of ordering. They argue that this taxation could dampen the rapid growth of India’s food delivery sector.

Customers have expressed concerns on social media, saying online ordering is steadily becoming less pocket-friendly. With rising fuel costs and platform surcharges already burdening consumers, the new GST adds another layer of expense.

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